LOCK UP THE WOMEN AND HIDE THE FRIED CHICKEN
So, since your company is currently engaging in seriously horrible behavior re: publishing companies, I want to know if I need to cancel this order of JK Rowling’s new book that I have had pre-ordered with your company for months now. Because if your dick behavior is going to cause me to not have that book for no other reason than your greed as a company, I would be happy to do so and purchase it elsewhere.
In fact, I would also be happy to cancel all of my other pre-ordered items, and any items I would be ordering in the future.
I have spent thousands and thousands of dollars at your company over the past 13 years, but your behavior as a company has threatened to turn my loyalty as a customer (who recommended you at all turns) to intense dislike.
Whoever is reading this email, I apologize for the vitriol, and I’m sure you as an individual have nothing to do with these decisions your employer has made that are negatively affecting not only authors and the publishing industry, but your own customers as well. But I am extremely frustrated and honestly feel betrayed by all of this fuckery, and when I signed on to check the release date of The Silkworm and saw the item was no longer available, it was the last damn straw.
Please let me know if I can expect my item on the promised date, or if you as a company have committed actions that mean I need to move my services elsewhere."